QuickBooks Online backup customer care
Intuit Data Protect: Frequently Asked Questions
Which QuickBooks files get backed up?
When you back up your QuickBooks company file everything you need to re-create your company file and QuickBooks environment is backed up as well. This includes all of the QuickBooks files (templates, letters, logos, and images) related to your company file, any files you've attached to items in QuickBooks, and your Financial Statement Designer, Cash Flow Projector, Business Planner, and Loan Manager files, if you are using these features.How do I create or change my backup schedule?
With Intuit Data Protect, you don't need to create a schedule. It's all done for you. Backups run automatically once a day, every day, at an automatically selected time. Backups run in the background so you can continue working. If your computer is off when a backup is scheduled to run, the backup automatically runs when you turn your computer back on. If you need to change the automatically selected time, you can do so by opening the Main Intuit Data Protect window and clicking the Change Backup Time link.How do I remove Intuit Data Protect from my system?
Intuit Data Protect installs with QuickBooks 2011 and newer. There is no option in QuickBooks or in Control Panel to remove Intuit Data Protect.
You can check the status of your backup and access Intuit Data Protect at any time from the QuickBooks home page or by right-clicking the system tray icon to open Intuit Data Protect, where you can check your status and review your backup history.Is there a limit on how much data I can back up?
When you back up your QuickBooks company file everything you need to re-create your company file and QuickBooks environment is backed up as well. This includes all of the QuickBooks files (templates, letters, logos, and images) related to your company file, any files you've attached to items in QuickBooks, and your Financial Statement Designer, Cash Flow Projector, Business Planner, and Loan Manager files, if you are using these features.How do I create or change my backup schedule?
With Intuit Data Protect, you don't need to create a schedule. It's all done for you. Backups run automatically once a day, every day, at an automatically selected time. Backups run in the background so you can continue working. If your computer is off when a backup is scheduled to run, the backup automatically runs when you turn your computer back on. If you need to change the automatically selected time, you can do so by opening the Main Intuit Data Protect window and clicking the Change Backup Time link.How do I remove Intuit Data Protect from my system?
Intuit Data Protect installs with QuickBooks 2011 and newer. There is no option in QuickBooks or in Control Panel to remove Intuit Data Protect.
- You should not see the icon for Intuit Data Protect unless you have signed up and have an active service.
- If you cancel your service and want to prevent Intuit Data Protect from loading:
- In the System Tray (by the clock), right-click the Intuit Data Protect icon, and choose Exit Intuit Data Protect
- You may also need to remove Intuit Data Protect from your startup folder: Choose Start > All Programs > Startup (option names vary by Windows version), then right-click Intuit Data Protect, and delete it.
Backup/Restore
How do I restore a file?- Open Intuit Data Protect and click Restore from Backup.
- Select the date and time of the backup you want to restore, then select the file(s) and click Continue.
- Choose the location for the restored file and click Restore.
You can check the status of your backup and access Intuit Data Protect at any time from the QuickBooks home page or by right-clicking the system tray icon to open Intuit Data Protect, where you can check your status and review your backup history.Is there a limit on how much data I can back up?
