Restaurant POS Printer
Your Ticket to Success
A restaurant operator once said to me that “The kitchen ticket is precious. It is our lifeblood”. The kitchen ticket is the link between what gets ordered by your customers and what gets prepared by your kitchen staff, so it’s understandable why she felt that way. A missing or unreadable ticket can lead to a delayed order and an unhappy customer.
How Many Ticket Printers Do You Need?
Typically, we see merchants have the most success with one ticket printer per food or drink preparation station/line. That way, your drink orders go to the bar, your hot food items go to the line, your dessert orders go to the pastry chef, and there’s no fighting over the ticket or forgetting to deliver it to the next station.
Thermal vs. Impact
Restaurant POS printers typically come in two varieties: thermal, where the printer selectively heats special thermal paper to make black text and images appear, and impact, where the printer uses a printhead and ink ribbon to put ink on the paper. Thermal paper can become discolored or even totally black in hot environments…like a restaurant kitchen, so we strongly recommend using an impact printer in your kitchen. As a bonus, the sound of an impact printer can alert your staff that a new order has arrived, without the need for a separate buzzer or beeper. For your bar, you can go with either a thermal or an impact printer. A splash guard is often a worthwhile investment as an accessory to help protect your printer.
No More Ripped Tickets
You should look for a ticket printer that has an automatic paper cutter. That way, the tickets come pre-separated, and you won’t risk your staff ripping a ticket or failing to separate tickets if two orders come in quick succession.
